reviews

Hear What Our Customers Have to Say

"Great job got my oil changed and tire rotation and engine air filter and safety checks and windshield wipers replaced and done in 50 minutes! Plus a car wash and friendly service as always.... thanks!!! Curtis Ottens"

John Ottens

Sunday, Sep 28 at 8:46 AM

"Great experience at Adventure. I was greeted by Alec who was this amazing guy with a super positive attitude. He was kind, knowledgeable, and passionate. He was one of the reasons I came back besides the great reputation of Subaru in general. I typically buy GM, but was sold on the Crosstrek. I hope I am not disappointed! Thank you Adventure!"

Diana Langham

Tuesday, Sep 23 at 9:12 AM

"Great service and quick very happy with my appointment. 10"

Connie Zarbo

Tuesday, Sep 23 at 9:11 AM

"Thank you for the quick and easy service I received. Your staff is professional friendly and best of all there was no price gouge. It is refreshing to have gotten great service at such a fair price. Thanks!"

Robert Lang

Friday, Sep 19 at 10:28 AM

"Always great service and friendly staff. Go Adventure Subaru!"

Christopher Bremenour

Sunday, Sep 14 at 2:51 PM

"Absolutely fabulous service. I can't believe that they were able to identify and fix the problem so quickly. Jim from service was so professional and helpful. Thank you."

Dorothy Pona

Saturday, Sep 13 at 9:58 AM

"Great job. Took care of my problem in a timely manner. That's all I can ask for. Thank you"

DAVID WISNIEWSKI

Friday, Sep 12 at 8:23 AM

"I brought my Subaru in yesterday, for an oil change. I was greeted with a big smile. They promised me it would be done in an hour, it was done 10 minutes early everybody, there was happy everybody there was friendly. It was a wonderful experience!"

Melinda Doljac

Friday, Sep 12 at 8:10 AM

"The service department is great. They always treat me with kindness and take care of my car. Thank you so much for your service and helping me. I will continually tell people to come to buy a car at ADVENTURE SUBARU. Thanks again."

Beverly Horacek

Wednesday, Sep 10 at 8:37 AM

"Very positive experience. Shae is awesome and always makes me feel like a valued customer!"

Christina Lindberg

Saturday, Sep 6 at 10:25 AM

"Your Dealer ship is by far the best across the State for New or used Subaru's. We bought our Impreza from Rhonda who is outstanding. Can't say enough good things about Her. Your Service Department is in a class by itself. Honest and always upfront with what needs done. They ask questions and listen to any concerns that you may have. 5 star rating 👍👍👍👍👍"

LEO CALA

Wednesday, Aug 27 at 10:14 AM

"1st visit. So far that was a great experience. Had no issues. People are always friendly and efficient. Thank you."

Anita Focareto

Sunday, Aug 24 at 1:44 PM

"Everything went very well and all the people were very nice which made the experience which is usually stressful less stressful and they covered any questions I had and the paperwork involved in a timely and professional manner so I was very pleased with the entire experience and would recommend them to others if I have the opportunity."

Nancy Rochat

Sunday, Jul 13, 2025 at 5:38 PM

"Thanks! Pleased with the oil change and checkup! Free car wash was a bonus!"

Ann Weaver

Sunday, Jun 30 at 4:51 PM

"Great service, friendly people I will always bring my cars to adventure Subaru"

NOREEN FISH

Sunday, Jun 29 at 9:19 AM

"Awesome people are always there to help"

FRANK MOLAN

Friday, Jun 27 at 8:31 AM

"Shae Stewart was very helpful and pleasant. All went well."

David Duricky

Wednesday, Jun 25 at 10:34 AM

"Had a change of tires on my 2018 Forester. Everyone treated me well, no problems, done on time."

ROBERT TITUS

Monday, Jun 16 at 4:31 PM

"All work was done well and timely. The personnel were friendly and helpful."

ANNE E LEISURE

Wednesday, Jun 11 at 8:25 AM

"Wait time was around 1 1/2 hours. Waiting rooms are nice. One of your employees helped us get a customer up and out of the chair she was sitting in. I'm sorry don't remember his name. He was very nice!"

LINDA JEAN ADKINS

Wednesday, Jun 11 at 8:12 AM

"Great service & friendly people"

GIA M SCHUBERT

Friday, Jun 6 at 7:12 PM

"Service staff was excellent. My car was in and out quick. Car was washed and cost was well under what i anticipated."

CHRIS MACKAR

Friday, Jun 6 at 8:14 AM

"I enjoyed my experience at Adventure suburu"

VICTOR SIMONETTA

Thursday, Jun 5, 2025 at 9:24 AM

"Very friendly and take care of my needs and my concerns"

MARTIN T KRUPA

Tuesday, Jun 3, 2025 at 5:30 PM

"Could not hv asked for a more attentive and thorough sales person then Lynn Good representative for the brand and dealership"

Maureen Ordman-Fike

Tuesday, Jun 3, 2025 at 10:28 AM

"Quick, easy and friendly service. Will be coming back!"

Sabrina Rahz

Tuesday, May 20 at 10:05 AM

"Good morning! I thank you Mark and the technician who buffed out the scratches on my car. Once again, Thank You!!!"

JUDY LYNN KOZAN

Friday, May 16 at 12:24 PM

"All 5 stars for your service Dept!! Always speedy and super polite!"

FRANKLIN D HUFFMAN

Friday, May 16 at 3:59 PM

"I would like to say I just love to do business with Subaru in Mentor, I have always had Joe for my salesman and he's the best, he has always been upfront on anything he says, always very honest and respectful and I would never want to go anywhere else. The place is always immaculate and everyone I have talked to there from Joe in sales to all the staff that work in maintenance. I will highly recommend Subaru Adventure to anyone looking for a car and I have to people I know. All I can say is keep up the good work !"

SUSAN M HALL

Friday, May 16 at 10:35 AM

"Shea is so awesome! The time of day that I went was super busy, but she still found time to get me in and out, give me all the updates and be super personable as she always is!!!"

KIMBERLY A TAGGART

Friday, May 16 at 10:13 AM

"Adventure Subaru is the best and employs the best people ‼️"

CHRISTINE MOORE

Sunday, May 4, 2025 at 3:33 PM

"I am very impressed with Adventure Subaru. Always fast, efficient and friendly."

LISA SHAPIRO

Saturday, Apr 26 at 6:00 PM

"My experience with Adventure Subaru Was 150% positive Coley was Very professional and courteous!!!! And Drew who worked on my Vehicle did an Outstanding Job I would recommend Adventure Subaru to anyone in the market for Their Vehicles !!!"

CHRIS STACEY

Thursday, May 8 at 7:25 PM

"Great as always 🙂"

MICHELLE D LANE

Thursday, Apr 24 at 10:45 AM

"Enjoyed everything about my service. Prompt courteous and enjoyed the video showing what they did."

SANDRA LEE FIELD

Wednesday, Apr 23 at 6:16 PM

"We had our 2021 Crosstrek in for a 180k mile service and brake job. Adventure staff clearly communicated what was recommended and what needed to be done. The work was done in a timely fashion and we were kept abreast of progress on a regular basis. My son has Asperger Syndrome and the staff was nothing short of patient and professional. Thank you!"

NIKOLAS K SUVAK JR

Monday, Apr 21 at 8:46 AM

"Service was fabulous. In and out under 50 minutes. Woman who helped me was so incredibly kind and professional. Quite impressed with her. Thank you Jane"

JANE LEWIS

Saturday, Apr 19 at 6:11 PM

"Great service, as always.!"

PENNY RAGO

Saturday, Apr 19 at 4:29 PM

"Always great service and attention to details with my car!"

CHRISTINA GARCIA

Friday, Apr 18 at 7:03 PM

"We had a good experience with Adventure Subaru and Rhonda. Easy to work with and fair on their pricing."

LIZ SCOLNICK

Thursday, Apr 17 at 7:49 AM

"Service was great, as usual. Wonderful service staff. Liked the video."

KATHLEEN ANN BERGLUND

Tuesday, Apr 15 at 4:16 PM

"Great service as always. Coley was very helpful and polite."

ROBERT TITUS

Friday, Apr 11 at 6:07 PM

"I'm very happy with the service department at adventure Subaru. They always get me in and out quickly and are very friendly."

DAWN FULLER

Thursday, Apr 10 at 6:31 PM

"Thanks to Liz and Vlad for a pleasant shopping experience. Will highly recommend."

JOAN M WEBSTER

Sunday, Apr 6 at 7:37 AM

"Had great fast service on my Forester today. Service staff is the greatest!"

JEAN M ANTHONY

Tuesday, Apr 1 at 7:41 PM

"My experience at Subaru was exceptional!"

JUDITH RELMAN

Today, Mar 31 at 10:18 AM

"Adventure Subaru is a great dealership. Gary Pohto, Sales and Leasing Consultant, went above and beyond to get the new Subaru Outback I wanted . I have bought or leased five Outbacks from Adventure over some fifteen years ."

RONALD R KRESOCK

Saturday, Mar 29 at 6:03 PM

"Everyone in the service department is excellent. They do good work and are courteous and knowledgeable."

KATHLEEN E DESZCZYKIEWICZ

Saturday, Mar 29 at 4:27 PM

"All 4 stars. Thank you!"

ANTE KARDUM

Saturday, Mar 29 at 10:22 AM

"Everyone was very friendly. Very satisfied with service provided. Highly recommend Adventure Subaru to others."

PAUL J RONEY

Friday, Mar 28 at 4:21 PM

"Our experience at adventure Subaru was excellent. We look forward to many more good interactions. Staff was excellent especially Lynn and Ben and the Porter."

COLLETTA SOMRACK

Thursday, Mar 27 at 8:58 PM

"The service was excellent, as always. Subaru is the best car and service all around!!!"

RUTH ELIZABETH HLINOVSKY

Thursday, Mar 20, 2025 at 4:22 PM

"Adventure Subaru was very thorough and informed me every step about the costs."

KAREN A MUNSON

Thursday, Mar 13 at 8:10 AM

"Services were exceptional as usual."

KATHLEEN M VERI

Tuesday, Mar 25 at 5:34 PM

"Service department is great . Everyone is so friendly and welcoming and explained everything to me"

JAMES DRISCOLL

Wednesday, Mar 26 at 5:26 PM

"Thanks for your help u guys do a great job! 😁"

MARY J SVOBODA

Wednesday, Mar 12, 202 at 6:37 PM

"Everything was fine. Great service"

LINDA B YANKO

Wednesday, Mar 12 at 6:02 PM

"Outstanding dealership no pressure sales quick transaction. People very friendly"

JOYCE L KOVALYCSIK

Monday, Mar 10 at 6:26 PM

"Service was fantastic."

JACK BLISS

Saturday, Mar 8 at 10:50 PM

"5 star thanks"

CHRISTOPHER GASTON

Monday, Mar 3 at 4:57 PM

"Service staff was polite and helpful. Addressed repair issue."

CHRISTOPHER EDWIN BREMENOUR

Saturday, Mar 1 at 1:06 PM

"Service today was excellent-thank you."

R CATHERINE RAKOVAN

Friday, Feb 28 at 7:56 PM

"Shae is always great to deal with...love her! "

CHRISTINA K LINDBERG

Friday, Feb 28 at 5:38 PM

"great service a 10 all the way"

BRUCE ACKER

Thursday, Feb 27 at 1:37 PM

"Your service and personnel are excellent and I highly recommend Adventure Subaru!"

ANNE PETERS

Monday, Feb 24 at 4:01 PM

As always , my experience with adventure Subaru and the staff is as the eagles once sung! " I get peaceful easy feeling and I know they won't let me down. Great service.

RAYMOND KEOGH

Friday, Feb 21 at 4:34 PM

"Salesperson outstanding Liz. Finance guy very fast and efficient and knowledgeable. Pleasant experience!!"

TERENCE WISE

Monday, Feb 17 at 6:35 PM

"Great service and always come back. Shaelee was awesome service rep!"

Lori Smith

Saturday, Feb 15 at 1:15 PM

"Thank you for everything, Tony did a great job, love the Subaru Forester Wilderness. Everything was quick easy and everyone was very nice. Thank you."

CHAD A BARKER

Wednesday, Feb 12 at 6:23 PM

"Jim was great and kept me updated on everything. I will definitely be back for service. Good job, thank you."

JAMES KOVAL

Tuesday, Feb 11 at 6:05 PM

"Everything was done very well today Excellent work My service person was very knowledgeable and helpful Great job"

TIMOTHY R WARMUTH

Monday, Feb 10 at 3:31 PM

"The young lady [Shae] who took care of my car was great and such an asset to Subaru . She answered my questions and is very knowledgeable"

MICHELE COY

Thursday, Feb 6 at 5:32 PM

"Shay and Kevin are outstanding at service. They're the best."

ROBERT TITUS

Wednesday, Feb 5 at 4:46 PM

"I remain impressed with the comfortable feeling the entire service and sales staff provide. Quality transparent service with respect for older vehicle owners. A+"

JOYCE DICK

Saturday, Feb 1 at 11:08 PM

"We will drive out of our way to come to Adventure Subaru. Thanks for the great service and friendly faces."

COLLEEN KIERNAN

Friday, Jan 31 at 4:33 PM

"The staff was very helpful and considerate. They gave me timely update my vehicle."

LARRY CLEMENTE

Wednesday, Jan 29 at 5:49 PM

"Super friendly and quick service. You guys are great!"

TRICIA LYNN GALVIN

Sunday, Jan 26 at 5:28 PM

"Very professional and addressed my maintenance needs"

EDWIN J CRIM

Thursday, Jan 23 at 3:29 PM

"Very good service"

JANE KREHEL

Wednesday, Jan 22 at 4:39 PM

"First visit with my 2024 Impreza for a 18 month oil change/tire rotation. Service was excellent at providing information/status and service; as well as providing enclosed warm areas in frigid weather. Appreciate everyone/everything AND tires tire pressure were at appropriate winter weather levels (the other Subaru dealership in Lake county not done correctly). Thank you, will return. Also, appreciate how quickly everything was done."

KATE KUBACKI

Tuesday, Jan 21 at 7:53 PM

"The service department is amazing! I really appreciate the prompt service and friendliness. Thank you so much."

CHERYL K POSNER

Monday, Jan 20, 2025 at 6:01 PM

"No complaints! Service was completed promptly. Staff was very friendly."

PAUL J RONEY

Wednesday, Jan 8 at 6:21 PM

"Adventure Subaru provides superior service. I was informed of the condition of my filters and wipers. No one tried to just upsell me with new things when I didn't need them. Everyone was kind and upbeat. I was advised to look into new tires in about 6 mos .. I was impressed."

HELEN B FINEBERG

Thursday, Jan 2 at 7:24 PM

"Very nice dealership. Small and personable. No pressure and the process was very easy and explained all of our questions about the car we bought."

MARK WALLAND

Thursday, Jan 2 at 7:20 PM

"They're very friendly and helpful. They've got me in when I needed to get in and the work was done quickly. Jim's service is a good person."

MARTIN T KRUPA

Wednesday, Jan 1 at 8:56 AM

"Excellent service.In a hurry.Squeezed me in.Thank you!"

DAVID T WEIDENTHAL

Tuesday, Dec 31 at 4:35 PM

"We have bought and leased Subarus for over 20 years. Subarus are phenomenal cars. The team is excellent and caring. Gary Pohto has taken care of us for years. He always strives to make a good deal and does all he can to get us all the specs we want. He has become a fantastic friend as well. The repair team know their stuff and are efficient, timely, and very knowledgeable. As far as my wife and I are concerned there aren’t enough positives to sing this dealership’s praise. We have sent family and friends to Adventure and they are always more than satisfied. If you want a great car and deal this is the dealership you need to visit."

DENNIS J SCHMIDT

Monday, Dec 23, 2024 at 5:32 PM

"You guys treat my family and I well. Keep up the professionalism and ethical values and people should and shall give positive and truthful reviews. Thank you!"

RYAN FULLER

Friday, Dec 27 at 8:01 AM

"I was very pleased with Tony, the salesman I dealt with at adventure. He made the experience pleasant, with no high pressure. He seemed very knowledgeable and I felt confident I could reach out to him if I have any problems. I would recommend him to my friends."

LINDA E COMPTON

Monday, Dec 23, 2024 at 5:15 PM

"We were extremely satisfied with the friendly courteous and competent service we received at adventure Subaru. You have earned our trust and our business. Adventure Subaru was an excellent choices for us. We were very pleased with the service department. The service department was kind, courteous, and knowledgeable. We were so impressed that when we are going to buy our next car, we will shop at Adventure Subaru. Iv talked with Liz Lyons in the past and she exceeded my expectations. Happy Holidays!!!"

LINDA DEMELL

Saturday, Dec 21 at 6:42 PM

"Everyone was very nice and was just under an hour wait. Would definitely use them again"

MIKE GIBSON

Monday, Dec 16 at 6:42 PM

"Even though I had no appointment they were able to do what I wanted plus take care of 2 minor issues all in a timely manner!! Thanks guys!"

CHARLES C SEAMAN

Wednesday, Dec 11 at 4:43 PM

"Very pleased with the service provided by Colely today. He was very knowledgeable about the problems I was experiencing. BTW, my mom said her next vehicle is going to be a Subaru!"

ELIZABETH SELLENY

Tuesday, Dec 10 at 5:48 PM

"I'll keep coming back and spreading the word"

ERIK D VANTVEER

Tuesday, Dec 10 at 11:00 AM

"In and out quickly. Service tech explained everything done in easy to understand language. Very nice job."

LARRY KOROVICH

Friday, Dec 6 at 3:33 PM

Joe, our salesperson, spent a lot of time with us, answering questions and providing information. As we were not sure if it was safe to drive our 16 year old trade in, ( brake issues? )he provided a tow truck to tow the car to Subaru. After he had our new car detailed, he brought it to our house on a cold, snowy day. I don't know how many other salespeople would have gone to the extent he did. Erez, the Love Encore specialist, was very knowledgeable about the interior of the car ( or as my father would have said, "the toots and whistles" ) and said he will be checking in with us in a couple weeks to see how things are going and gave us his card, encouraging us to call with any questions. Our financial person ( I'm sorry I don't remember her name ) was quick and efficient, and made an otherwise painful situation, lol, very tolerable. All around, it was a good experience!

LINDA JEAN ADKINS

Thursday, Dec 5 at 3:55 PM

"You guys were wonderful!!!!"

IRLINE JURGELIS

Wednesday, Dec 4 at 4:17 PM

"Everyone was friendly and did a good job"

EDMUND NETZEL

Saturday, Nov 23 at 3:34 PM

"Excellent service. Thank you!"

HEATHER N RUSSELL

Thursday, Nov 21 at 6:42 PM

"Jim and Shea are always pleasant, professional and I trust them."

ELIZABETH BLICHFELDT KOCH

Wednesday, Nov 20 at 9:01 PM

"Easy to schedule an appointment. My vehicle service was completed in a timely manner. My service advisor explained the service completed. The service estimate was exactly what I was quoted. I was very pleased with all aspects of my service."

WILLIAM PACZAK

Wednesday, Nov 20 at 4:47 PM

"Service was done very promptly, staff was very polite."

GIDEON C JOHNSON

Wednesday, Nov 20 at 4:38 PM

"Liz Lyons took very good care of me during my visit, always keeping me updated on the progress of my journey. I would definitely refer my friends and family to Adventure Subaru😊"

MARY HOWARD

Wesnesday, Nov 20 at 3:42 PM

"Service as always was great . Personnel were courteous and kept me informed me as repairs went on. Dealership is close to my home and very convenient."

RONALD R KRESOCK

Tuesday, Nov 19 at 2:05 PM

"I had a a great experience. Easy scheduling, friendly service. And they washed my car. Thank you!"

JANET D MITCHELL

Monday, Nov 18 at 3:36 PM

"It's a pleasure coming there. Very friendly, get the work done and out the door. Thats the kind of service I like! Thank you!"

LINDA S BELDEN

Friday, Nov 15 at 3:36 PM

"I have not one negative thing to say, the service man was so nice and polite and very efficient, he explained everything he did on the car, I didn't wait very long at all. The building was immaculate, the people were all very courteous."

SUSAN M HALL

Friday, Nov 15 at 3:37 PM

"I am very pleased with the folks at Adventure Subaru. The people we worked with at the front desk were helpful and friendly (great senses of humor). The mechanic who worked on my car took time to explain the procedure to my husband . We were both very impressed with the service. Peggy"

PEGGY LEE ORLOFF

Thursday, Nov 14 at 3:27 PM

"Courteous and effective response to an unscheduled/drop-in visit to resolve 2 minor problems."

KENT YOUNG

Thursday, Nov 14 at 5:41 PM

"Greetings, As always am grateful for the service work; as well a Shae and her professional demeanor. It is appreciated. Thank you."

EDWIN J CRIM

Wednesday, Nov 13 at 3:52 PM

"A pleasure as always"

BRIAN J EMERY

Sunday, Nov 10 at 4:38 PM

"Thank you. Excellent experience in buying I look forward to your service in the future"

ERIC A FRANTZ

Sunday, Nov 10 at 2:27 PM

"They were very efficient and friendly. They answered any and all questions that I had. They treated me with respect and tried to get me in and out as soon as they could."

MARTIN T KRUPA

Saturday, Nov 9 at 12:35 PM

"Everything went well with my recent visit to Adventure Subaru for service. Everyone was very friendly to me and my dog. We went for a walk in the neighborhood nearby, and then waited in the room provided. My car was washed and ready in an hour and 20 minutes , and I didn't have an appointment."

SHARON K HAZEN

Friday, Nov 8 at 5:18 PM

"Everything was top shelf"

Mark Avsec

Friday, Nov 8 at 5:41 PM

"Everything at the Subaru dealership went fine. Adventure Subaru service department always does a fine job and the staff is always extremely nice and accommodating. No complaints."

CHAD M BROWN

Sunday, Nov 3 at 8:02 PM

"Excellent service from the dealer and in particular Shae Stewart. She took care of us like family. The car was fixed promptly and expertly. I like this dealership. I bought the car there and have always returned for service."

ALFRED A BETTES

Friday, Nov 1 at 4:10 PM

"Quick and friendly service. Happy with visit."

H MICHAEL GERBOTH

Friday, Nov 1 at 1:25 PM

"Awesome service. Would recommend Rhonda to everyone!!"

CATHY M RAIZ

Thursday, Oct 31 at 5:34 PM

"We were so impressed with the whole process. We were in and out so quickly and the staff are so knowledgeable and friendly. A 10 out of 10 experience. !!"

LISA SHAPIRO

Saturday, Oct 26 at 1:31 PM

"Great service. Prompt and even better than expected as my appt was for Monday but my Friday opened up so I called and they said sure, come on over anytime before 4. So I did and it was great!"

PENNY RAGO

Friday, Oct 18 at 4:50 PM

"I had my 2017 Subaru in for the 6000 checkup. Everyone was friendly and helpful. Car was completed and clean in an hour. Great job!"

JEAN A LINK

Tuesday, Oct 15 at 9:41 PM

"Great experience as usual"

BARBARA J FYFE

Tuesday, Oct 15 at 5:51 PM

"The service for my 2023 Forester was outstanding, as usual. I have complete confidence in the knowhow, the professionalism and integrity of your entire staff at Adventure Subaru."

RUTH HLINOVSKY

Sunday, Oct 13 at 2:52 PM

"As usual everyone was kind and helpful. Everything is always explained in term even I understand."

ROBERT SCHINDLER

Tuesday, Oct 8 at 5:03 PM

"Great job! Thank you!!"

JUDY LYNN KOZAN

Tuesday, Oct 8 at 2:11 PM

"Great Service! The intake reception Was handled beautifully by a sweet happy lovely young lady. Didn't get her name. You could not possibly be in a bad mood after greeting her and taking with her. I've worked in management and customer service for over 30 years. You are lucky to have her!"

Nancy

Friday, Oct 4 at 6:07 PM

"Service was great. Fast and reliable"

PETER WARREN

Monday, Sep 30 at 2:08 PM

"Service department was very concerned to remedy an oversite. Very pleased with their response"

KENNETH G KOBELT

Saturday, Sep 28 at 5:22 PM

"All stars as always for your service Department. I was in and out in an hour. They pinpointed my cars issue and fixed it quickly!! Great team at Adventure."

FRANKLIN D HUFFMAN

Thursday, Sep 26 at 2:52 PM

"Very pleased with overall service!"

PAUL J RONEY

Tuesday, Sep 23 at 2:31 PM

"Excellent, quick and complete service!"

KEITH VOUK

Friday, Sep 20 at 4:12 PM

"Thank you for your prompt service . Always"

MATTHEW CAPRIO

Sunday, Sep 15 at 4:14 PM

"Service was outstanding. Making appointment was quick and easy. Wait time was just as promised. See you in 6,000 miles."

MICHAEL STRAINIC SR

Thursday, Sep 12 at 3:24 PM

"Excellent service, very happy with my visit."

RICHARD CLAPACS

Thursday, Sep 12 at 2:10 PM

"Fast courteous service. Comfortable waiting areas. Way to go Subaru."

DIANA R NAUGHTON

Wednesday, Sep 11 at 9:39 AM

"Service was great. The staff was awesome!"

CYNTHIA LEE ZAPACH

Monday, Sep 9 at 3:34 PM

"Great communication and so helpful. Shea was awesome!"

MARY E BROWN

Sunday, Sep 8 at 6:31 PM

"All service done to my expectations"

JAMES DRISCOLL

Thursday, Sep 5 at 4:05 PM

"Had an oil change today at Adventure Subaru in Painesville OH. Excellent service and work done in a timely manner. Staff very friendly and respectful. Love my Subaru Forester."

JEAN M ANTHONY

Wednesday, Sep 4 at 2:58 PM

"Excellent service today at Adventure Subaru. Everyone was quite courteous. Our service lady/ representative explained the paperwork and the details of the work performed."

JANE KREHEL

Tuesday, Sep 3 at 3:05 PM

"Excellent service and friendly employees. Will definitely come back!"

LAURA FERNANDEZ

Sunday, Sep 1 at 4:20 PM

"From 1 to 10 I giving a 10 for service . Thanks"

Sub Mesterhazy

Saturday, Aug 31 at 7:44 PM

"Great service and friendly associates. Nice waiting areas. Pet friendly. Thank you Subaru!"

Cindy Jenkins

Tuesday, Aug 27 at 5:16 PM

"Service was great."

MARK SABALAUSKY

Monday, Aug 26 at 8:23 AM

"Gary Potho of Adventure Subaru in Painesville Ohio sold me my 2025 Subaru Legacy. I have been dealing with Gary for over 25 years and I rate him 10s in every category."

ANTHONY ANTENUCCI

Saturday, Aug 25, 2024 at 6:40 PM

"Everything was EXCELLENT!!!"

JANE LEWIS

Saturday, Aug 24 at 6:06 PM

"I had an appointment, for oil change and tire rotation, I was in and out under 30 minutes, the staff was great and explained what they did with the car. I didn't purchase my car at this location, but I took it there for a recall, that is why I went back to adventure Subaru."

Diane Sutton

Thursday, Aug 22 at 3:23 PM

"Great, fast and friendly service, thank you"

Paul Sheesley

Monday, Aug 19 at 6:40 PM

"I have been coming to Adventure Subaru for 6 years now and I always get excellent service from the service department and front desk staff. You guys are the best!"

VANESSA KASKY

Monday, Aug 12 at 6:14 PM

"I will tell you, service was great! They got the car checked in right away. I was ready to go when we came back - no issues at all! Thank-you!!!"

TRICIA LYNN GALVIN

Sunday, Jul 28 at 2:37 PM

"Thank you for the immediate service by replacing burned out headlight and hatch light . I feel safer driving now. Your service is impeccable!"

CAROL A MURDOCH-MILLER

Friday, Jul 26 at 6:57 PM

"Great place with great people to help with set up of a new vehicle. Process was easy. Thank you"

JULIANNA E ZAMISKA

Friday, Jul 26 at 11:53 AM

"I would like to say I was very happy with my express oil change today at Adventure Subaru. Everyone I encountered was so warm and welcoming! Shaelee was AMAZING !! I loved seeing the dogs on sight .The waiting area was lovely. I will definitely be back! Thank you as well for washing my car!!"

CORRINE PLUTT

Tuesday, Jul 23 at 4:21 PM

"We have always found Adventure Subaru to give us excellent service and this was no exception. Very helpful, knowledgeable and not pushy. We always recommend them highly."

LINDA B YANKO

Monday, Jul 22 at 12:40 PM

"My service, as always was exemplary; I wish I had noted the name of the gentleman who checked me in & out. He is always so pleasant, professional & thorough!"

JEAN M PANTER GRAHAM

Saturday, Jul 20 at 7:03 AM

"Amazeballs experience, as usual. Came in before a road trip bc check engine light was on. Immediately diagnosed the gas cap issue but did complete check to be sure. Engine fine. Thanks to check over busted axel identified. Had to wait a couple days for fix. Until I got called before I even got home saying the car was ready. Apparently someone decided to check on service department and instead of waiting until the part came to them, it was declared that they should go fetch the part."

REBEKAH CHAPNICK

Wednesday, Jul 17 at 8:10 AM

"Great service. Shay was helpful and professional as always. Kevin checked out everything I asked to be looked at. Very satisfied."

ROBERT TITUS

Tuesday, Jul 16 at 6:49 PM

"Great experience at Adventure! Helpful, friendly staff. Very customer oriented. My car was returned to me with a full explanation of services provided. Keep it up. I'll be back."

HELEN B FINEBERG

Tuesday, Jul 16 at 8:29 AM

"I give a five star ⭐️ for the excellent staff. My entire experience with Subaru has been outstanding from the purchase to the service"

BRYANT D SMITH

Friday, Jul 12 at 5:38 PM

"I'm extremely happy with the service, the young lady in the service department( do not know her name)(next visit I will ask)has taken care of me several times and always calls me buy name when I walk in. She is very pleasant and courteous. I would and have recommended Adventure Subaru and look forward to purchasing my next automobile from your company. I would rate Adventure Subaru ⭐️⭐️⭐️⭐️⭐️"

Greg Tomba

Friday, Jul 12 at 4:37 PM

"We always have a great experience with your Service team and Sales team. Honestly and great customer service. I recommend our Family who have bought from you and friends looking for a reliable vehicle and great customer support. Can't say enough about how much we appreciate your business."

LEO CALA

Friday, Jul 12 at 8:26 AM

"Friendly service department. Very thorough. Good at keeping me updated during the service visit."

ANGELA J ARUMPANAYIL

Friday, Jun 14 at 12:30 PM

"I've been very satisfied with the service and professional culture at Adventure Subaru."

LEONARD A THOMAS

Thursday, Jun 13 at 10:10 PM

"Everything was exceptional"

ANTHONY J BUTLER

Thursday, Jun 6 at 12:14 PM

"I would definitely recommend and have to friends (Adventure Subaru) both for the sales staff and the service department. The agents taking care of people with their service needs are excellent - Jim ,Coley, and the young lady. It's been a pleasure having our Outback and the care of it taken by Adventure Subaru."

CARLA G VIDRINE

Tuesday, Jun 5, 2024 at 6:01 PM

"I was so pleased in every way , the mechanic was so nice and respectful which means a lot when you are a customer, the whole Subaru was so clean and did a thorough job on my car. Thankyou so much !"

SUSAN M HALL

Monday, Jun 3 at 12:20 AM

"The place was amazing and the people that work there are very helpful!! I will definitely send people looking for a new ride there!! Thank you all for everything!! ~Georgia🌹 Rose ~"

GEORGIA LASSITER

Friday, May 31, 2024 at 7:03 PM

"I cannot thank the Adventure Subaru Service team enough for the unbelievable quality of service I have received over the years. Thank you. Jim"

JAMES B HILL

Thursday, May 30, 2024 at 1:38 PM

"Adventure Subaru is great. Car always done when promised. Appointments are easy to make."

CHRISTINE DILLMAN

Wednesday, May 29 at 5:12 PM

"I love everything about my car. Thank you so much"

EVELLA GASTON

Tuesday, May 28 at 5:20 PM

"My experience at Adventure was positive mostly due to the service young man - I don't recall his name- he took care of resolving a flat tire issue with an extended warranty. The tire was replaced and ready to go quickly. Thank you."

SUSAN ALLSIP

Tuesday, May 28 at 11:28 AM

"D.j and crew have always been extraordinary ty"

JOHN E COOK

Saturday, May 25 at 1:30 PM

"I had such a wonderful experience at Adventure Subaru. I was more pleased that the customers get great service!"

JOSEPH GAGLIARDI

Thursday, May 23 at 4:12 PM

"Even though you're 50 minutes away, you make one feel welcome, professional yet personable. Will continue to use their services."

SANDRA LEE FIELD

Wednesday, May 22 at 6:12 PM

"Took care of my problem also found a loaner car for me to use till my car got fixed really happy with the service I've gotten there"

MARTIN T KRUPA

Wednesday, May 22 at 9:04 PM

"Great experience--thank you"

SUSAN PORTER

Tuesday, May 21 at 4:34 PM

"We love Adventure Subaru! Such a wonderful place that has such a family feel. Coley in service was helpful and so honest. It is a great feeling to work with a business you can trust. We went from a family to never having a Subaru to having three in less than a two year time span. The main reason is your service department."

KIMBERLY A TAGGART

Thursday, May 16 at 3:00 PM

"Very good service; got me in quick; courteous staff."

DOMINIC FARINACCI

Monday, May 13 at 5:15 PM

"Service was prompt and everyone was very courteous. A good experience. Adventure Subaru has made some very positive changes!"

CYNTHIA A BREWSTER

Thursday, May 9 at 6:29 PM

"I had a great experience. I had an indicator light on. First thing, they looked at the problem, advised me it was not an immediate issue, and that I could make an appointment to get the full issues sorted. Spent the time trouble shooting just because I drove up. My fault because I did not clarify that I did in fact have an appointment! No noticeable difference between the drop in versus every time I live come in for a scheduled appointment. I decided to keep the appointment and they had a look see. Solved the issue and handed me my keys back without charge. This is the reason I drive all the way out to Painesville even though I pass other dealers on the way. The service and attitude is well worth the miles."

REBEKAH CHAPNICK

Thursday, May 9 at 4:16 PM

"Understanding the financial times are hard, they made up for it with kindness and consideration. They fit me in to their schedule without a previous appointment."

KEITH W VICARS

Wednesday, May 8 at 5:26 PM

"They are a Class A organization and any visit with them is always Friendly, Helpful and Reassuring ! They care about their customers and I will choose them every time to Buy or Lease My Car From!!! I also have recommended them to Friends!! I am not a First Timer.... I have been with them for many years ❤️"

BARBARA J TERCEK

Tuesday, May 7 at 8:02 PM

"Good experience, Straight forward, Had enough options, Worth the drive out of town"

ROBERT V SIBILIA

Monday, May 6 at 8:55 PM

"Very helpful and friendly"

TERRENCE HEIN

Tuesday, May 7 at 12:48 PM

"Had an emergency with my car in downtown, Cleveland got it back to the dealer and even though they were super busy they made time to squeeze me in ! Thank you"

DIANA HARVEY

Friday, Apr 26 at 6:02 PM

"Good service and I appreciate the car wash after!"

CYNTHIA LEE ZAPACH

Friday, Apr 26 at 3:21 PM

"Great service and very timely."

LORI A SMITH

Sunday, Apr 28 at 7:54 PM

"We have been nothing but pleased with Adventure Subaru . The staff has always gone out of their way to be helpful and informative from buying ( leasing) a vehicle to maintenance and emergency care . Even on those days where you can tell there is a lot going on , they will be professional and take care of you with a smile . We appreciate them so much !"

ROBERT A GERRY

Wednesday, Apr 24 at 6:23 PM

"Excellent experience. Highly recommend Tyler and the staff at Adventure Subaru!"

SAM FRABOTTA

Wednesday, Apr 24 at 1:07 PM

"I always feel confident that my car has been taken care of and secure on the road when I leave Adventure."

ROBERTA DOBAY

Friday, Apr 19 at 4:42 PM

"It's was great to do business with adventure Subaru, and thank you Rhonda for your service and dedication to helping me get the car I needed:)"

ROSA TRIGILI

Friday, Apr 19 at 1:59 PM

"Excellent service today. Friendly fast clean"

PENNY RAGO

Friday, Apr 19 at 1:55 PM

"Everything was perfect I enjoyed every moment found the car of my dreams thank you adventure Subaru Fam everyone there is so friendly I enjoy stepping foot in there."

NICKOLUS LANHAM

Thursday, Apr 18 at 5:26 PM

"My service is always top notch here at Subaru. My family has been coming to Gary Pohto for years and there is no one we would trust more. Vicky is always amazing, and thanks to the GM for thinking outside the box and suggesting an even better deal for me! I so appreciate it"

AMANDA J ANTENUCCI

Thursday, Apr 18 at 12:13 PM

"It was a wonderful experience. Everyone is always so nice. I tell everyone to come out and check out adventure Subaru."

JUDITH M MILICIA

Tuesday, Apr 16 at 5:59 PM

"Very happy with the work done. Car is now very quiet and the clutch/shifting works as it should. The car was cleaned inside and out. And my winter wheels look brand new. Thank you!"

JEFFERY IANNINI

Monday, Apr 15 at 6:11 PM

"Service was great as always! Helpful friendly efficient all the good stuff!!"

JACQUELINE M ZELE

Saturday, Apr 13 at 6:14 PM

"Couldn't ask for better service!"

LARRY N LAMPHIER

Thursday, Apr 11 at 3:12 PM

"Great service and great staff."

KATHLEEN ANN BERGLUND

Thursday, Apr 11 at 8:47 PM

"Service employees were welcoming and accommodating. Recall repair was done within 2 hours."

Tom Addair

Tuesday, Apr 9 at 7:13 PM

"I always have my 2015 Outback serviced at Adventure Subaru. They are always up front about what needs to be done, do the repair/service correctly, communicate appropriately and most important have my car done at or before the agreed upon time. I give my most recent service 10 out of 10."

VICKI A VESEL

Friday, Apr 5 at 6:59 PM

"Excellent service. Liz Lyons is awesome as well as the service department and finance department"

LINDA M DARRAH

Wednesday, Apr 3 at 9:24 PM

"Adventure Subaru Painesville is easy checking in for service. My vehicle was ready for pick up earlier than was promised. All services were reviewed in detail. Checkout was very quick. The car was in good condition. The service rep was friendly and professional. Very satisfied customer."

WILLIAM PACZAK

Tuesday, Apr 2 at 5:27 PM

"Did a great job servicing my car. Prompt, attentive, complete. 5 stars, thanks."

CAROL CAROL KUCZER

Tuesday, Apr 2 at 4:48 PM

"Had great service Bob Lytton was great took a lot of time with me, told him my budget and they worked with me and put me in a beautiful forester. No pressure or haggling like other dealerships I've been to. Up front and very reasonable no hidden issues. Will definitely be getting my cars from them"

RENEE LANGE

Thursday, Mar 28 at 3:07 PM

"I have been a long time customer of Adventure Subaru in Painesville. The staff is very friendly, polite and knowledgeable. Every time I have service scheduled on my vehicle, the employees are extremely professional and courteous with customers. I always leave the parking lot with a good experience."

MARK J FOSS

Wednesday, Mar 27 at 10:53 AM

"I had very good service today at Adventure Subaru. The oil change and tire rotation was done in a timely manner along with a car wash and he explained the details of service."

JANE KREHEL

Tuesday, Mar 26 at 5:18 PM

"Absolutely amazing experience! The staff are top notch."

RICHARD A PFIFER

Monday, Mar 25 at 2:49 PM

"Awesome experience with service department. Felt like I mattered as a Customer, not just a dollar sign. So refreshing and friendly. Will definitely recommend to my friends and family"

REGINA J KAMINSKI

Wednesday, Mar 20 at 5:48 PM

"When I called to schedule the appointment, the workers were pleasant and scheduled an appointment within a couple of days. At my appointment, the gentleman listened to my concerns, explained what he thought was the case and what they would do to check out my car. He assured me that my safety was of utmost importance. It turned out my car was fine, and I left the dealership knowing it was ok to express my concern and relieved that all was well."

CHRISTINE M CHOM

Tuesday, Mar 19 at 7:34 PM

"Today was my first official scheduled maintenance appointment as a Subaru owner! WooHoo! Great experience. Was in and out quickly and staff was awesome!"

DONNA BITTNER

Tuesday, Mar 19 at 2:14 PM

"I was very impressed by the service I received from my salesman Gary Pohto and the Finance manager Rachel Lufkin. Everything was completely and clearly explained with no high pressure"

JAMES DRISCOLL

Saturday, Mar 16 at 3:06 PM

"I came without an appointment for a headlight change. The technician was welcoming and accommodating. The service was done in about 30 minutes. Very impressed."

MAUREEN K KELLY

Saturday, Mar 16 at 1:39 PM

"Everything went smoothly and was done on time. Great staff that provides premier customer service."

KEITH VOUK

Thursday, Mar 14, 2024 at 4:57 PM

"Dear Adventure Subaru, just a quick word of thanks for your service today. This was first 6,000 mi. service for my 2024 Subaru Outback. I was treated well by Jim in the service department with quick service, clear review of the checklist, and a car wash. I'm a very satisfied customer with both sales and service departments. Thank you. Jim Winkler"

JAMES F WINKLER

Wednesday, Mar 13, 2024 at 6:38 PM

"Outstanding customer service! Couldn't ask for a better team. Thanks"

THOMAS E FOLTZ

Wednesday, Mar 13, 2024 at 12:00 PM

"Excellent!"

STEPHANIE CULL

Tuesday, Mar 12, 2024 at 3:52 PM

"I would like to give a 10 score - on scale from 1 to 10."

WUUYUNG LIN

Monday, Mar 11, 2024 at 4:43 PM

"I give my service today 10/10."

ANNA ZITKO

Monday, Mar 11, 2024 at 3:53 PM

"The mechanic who took care of my car was great. He explained what he did and was very kind"

MICHELE COY

Monday, Mar 11, 2024 at 3:46 PM

"Excellent service as always."

DAVID T WEIDENTHAL

Friday, Mar 8, 2024 at 10:32 PM

"Everything went ok."

SALLY JEAN BIBBO

Friday, Mar 8, 2024 at 4:12 PM

"Coley was very nice and answered all my questions. This was my first visit with my new car and since I hadn't been there in over two years I wanted to see if things changed for the better. I have to say I felt at home."

SUE A SCHADE

Thursday, Mar 7, 2024 at 2:11 PM

"My experience today (and really, any other time I've gone) at Adventure Subaru deserves a shout-out! I was there for routine maintenance, and they were done way sooner than expected. Also, when I didn't get the part I had asked for installed, the service associate apologized and took care of it right away. Everyone is friendly and welcoming- the general atmosphere there is very much like a family!"

WENDY E WALK

Tuesday, Mar 5, 2024 at 8:12 PM

"Very happy with the service I received. The detailing was thorough!"

JAMES F PELOWSKI

Monday, Mar 4, 2024 at 11:43 AM

"Great service! One of the most honest dealer I have ever dealt with!"

ANDRE V SAVELIEFF

Sunday, Mar 3, 2024 at 4:30 PM

"Outstanding service,friendly,very satisfied."

KENNETH NIEMI

Friday, Mar 1, 2024 at 8:41 PM

"It was fine."

DOLORES GORMLEY

Friday, Mar 1, 2024 at 6:49 PM

"Adventure Subaru provides five star customer service. I scheduled my appointment by a courteous phone call and got my pick of day and time. When I arrived at Subaru for a lube job and tire rotation Jim reminded me that the tire rotation was free because I bought the tires from Adventure Subaru. The work was completed in less than a half hour and before I finished my first coffee when Jim called me. Jim was very personable and efficient and credited my bill with a Subaru coupon I received in the mail. Jim also went over the multipoint evaluation of my car showing me everything was in good shape. The Adventure Subaru Service Department is excellent! It is why I will be looking at buying my forth Subaru sometime down the road. Thank you."

AMY F KABAT

Friday, Mar 1, 2024 at 5:22 PM

"You guys rock! So far I'm very happy.keep doing what you're doing. Thanks."

RAYMOND KEOGH

Monday, Feb 26, 2024 at 5:26 PM

"Great service sales people are awsome love going here"

MATHEW LOTZGESELL

Thursday, Feb 22, 2024 at 6:14 PM

"Everything is good with my car. Service, people, car wash. Thanks"

JERI D BEAUMONT

Tuesday, Feb 20, 2024 at 4:30 PM

"I have been highly satisfied with your services"

STEFANIE DICKSON

Sunday, Feb 18, 2024 at 5:15 PM

"Always a great experience when I have my Subaru serviced! Very friendly and knowledgeable staff at Adventure Subaru! Thank you!!"

PENNY JO WESTFALL

Friday, Feb 16, 2024 at 7:09 PM

"Great"

DOMINIC FARINACCI

Friday, Feb 16, 2024 at 3:44 PM

"Good service. Thanks"

JEFFREY J BROTZMAN

Friday, Feb 16, 2024 at 3:12 PM

"Friendly folks in the service department. Pricing for tires was consistent with tire dealers, repair work was priced 'as expected' for a dealership. Took longer than promised but they did provide a free loaner!"

MARY L BABUDER

Thursday, Feb 15, 2024 at 7:12 PM

"Another great job by the Service Dept. Shea and the service tech got me in right away and identified the problem. Thank you."

KENNETH J WUCHTE

Thursday, Feb 15, 2024 at 6:21 PM

"My oil change was within the estimate d time. As always friendly staff and efficient!"

RAYMOND BRISTOL

Thursday, Feb 15, 2024 at 5:26 PM

"Great service today, as usual. Everyone is always pleasant & efficient. Wonderful service at a fair price. Always appreciate the car wash too!"

BRENDA J ROWBOTHAM

Wednesday, Feb 14, 2024 at 6:01 PM

"Great service, very friendly and helpful. 10/10"

DENNIS J WAGNER

Saturday, Feb 10, 2024 at 2:42 PM

"Excellent service. Offered a loaner, done on time, new tires look great."

BRIAN J EMERY

Saturday, Feb 10, 2024 at 7:16 AM

"Excellent service. Excellent staff. Excellent facility"

DAVID A ZGONC

Friday, Feb 9, 2024 at 5:32 PM

"The service was exceptional!"

PEGGY LEE ORLOFF

Thursday, Feb 8, 2024 at 3:36 PM

"I had a very pleasant experience I would give them a 10 out of 10 my host was very friendly and the work was completed when it she said it was going to be completed"

REED VICTOR

Thursday, Feb 1, 2024 at 7:45 PM