The 2025 Subaru Love Promise Customer and Community Commitment Award
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise.
The 2025 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailer who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
Here at Subaru, we love our community as much as we love our vehicles and are committed to making a positive impact on the lives of all of our customers and neighbors.
What is the Subaru Love Promise?
The Subaru Love Promise® is our vision to show love and respect to all people at every interaction with Subaru. Subaru and our retailers believe every day gives us an opportunity to positively impact the world around us – by how we support each other, our customers, and our community. Together, we are committed to making the world a better place. \n\n The Love Promise is what makes Subaru More Than a Car Company® and a Subaru retailer More Than a Car Dealer®. It sets a standard that we are committed to living every day. \n\n What is the Subaru Love Promise Community Commitment? \n\n At Subaru, we believe in being a positive force in our community, not just with donations, but with actions that set an example for others to follow. We aim to make the world a better place through several key initiatives that help support and protect people, pets, and our planet:
How is Adventure Subaru dedicated locally to the Love Promise?
The Subaru Love Promise is a top priority for Subaru of America, and for Adventure Subaru in Painesville, Ohio. We are committed to showing love and respect to all people at every interaction with Adventure. We are dedicated to providing our customers with extraordinary service. We are a positive force in the communities where we live and work. We believe in building lifelong relationships with our customers, earning their trust and exceeding their expectations by providing customer service with integrity and compassion.
Community Cats, ASPCA
Painesville Spring Clean Up Day, Mentor Schools Foundation Fresh Air Challenge, National Park Foundation
Footprints Center for Autism, Lake Elementary, Mentor On The Lake, Riverside Local Schools, Buckeye Elementary, Painesville, Mentor Schools Foundation
Project Hope for the Homeless, Eastern Lake County Chamber of Commerce, Lake County Council on Aging, Meals on Wheels
University Hospitals Seidman Cancer Center, Leukemia and Lymphoma Society, UCP of Greater Cleveland
Love Promise Stories from Adventure Subaru
Subaru and Adventure Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
A Match Made in Heaven - Cindy V
Through our partnership with Adventure Subaru in Painesville, we hosted weekly adoption events at our PetSmart Charities partner store in Willoughby, throughout the month of October. We brought dozens of cats and kittens to the events. On October 18th, Adventure Subaru hosted Homeward Bound Adoption Event. At the conclusion of the month, Community Cat Companions, with the support of Adventure Subaru of Painesville, placed 21 cats and kittens in their purrfect and loving furever homes! We had a great time with this event! Dusty Blechman, from Adventure Subaru, made sure that we had everything that we needed. He assisted us in setting up a display at the dealership, as well as provided signage and giveaways for our partner PetSmart store. Dusty provided catastic Subaru Loves Pets adoption boxes to accompany our cats and kittens to their new homes. Dusty surprised us with a brand new retractable banner with our logo, as well as the logos for Adventure Subaru, Subaru, and ASPCA. This is something that we will use year-round. He attended multiple adoption events and followed our progress throughout the month. Community Cat Companions created a Facebook event leading up to the event and posted pictures and bios of a different kitten each day for our “Subaru Loves Pets Kitten of the Day”. We posted updates on the status of kittens, where they could be seen, and adoption photos for our followers. When it was time to choose a story, we didn’t have to think too hard. Patti’s story is the one that puts a smile on our face. Patti came to us from a feral colony in a rural area. It appeared that she was dumped with a couple of other cats. She was clearly not feral and we were told that she was pregnant. Patti wasn’t pregnant. In fact, she was spayed and microchipped. Both the vet clinic and the humane society in our county attempted to locate her owner but never received a response. After some time, Patti was made available for adoption. Patti was beautiful and very sweet but not a fan of other cats. She required a home where she was the only pampered lady. Patti did a couple of stints in the Adoption Center at our partner PetSmart store and attended numerous adoption events. She had interest and several applications. None were the right fit. Adventure Subaru stepped up to sponsor her adoption fee. We were losing hope and had made the tough decision to surrender her to another organization where she would get more exposure. Then, the purrfect application. Terriona had been looking for a cat companion. She had no other pets and could provide the type of environment that Patti needed. Patti is very affectionate and could provide Terriona the companionship that she was looking for. A match made in heaven and the answer to our prayers! We are so very grateful that we were given the opportunity to participate in Subaru Loves Pets Month. It was such a positive experience for all of our volunteers and gave us another way to highlight our cats and our program. Thank you, Cindy Valerio Community Cat Companions
Adventure Subaru and Footprints Center for Autism: Sharing the Love Year After Year - Erin B
Adventure Subaru has been a champion for Footprints Center for Autism since 2022, when they selected us as their hometown charity for the Subaru Share the Love event. Through that campaign alone, they helped raise over $16,000, directly supporting programs for children and adults with autism in our community. Since then, Adventure Subaru’s involvement has gone far beyond one campaign. They’ve created and aired commercials for FCA through their partnership with Fox 8, hosted fundraising raffles, and enthusiastically participated in our community events. For example, they were a trunk or treat host at both our 2023 and 2024 Trunk or Treat events, helping create a safe and fun Halloween experience for hundreds of families. In 2024 and 2025, they were the presenting sponsor for our A Blue Carpet Affair event, and in 2025, they were the presenting sponsor for our Trunk or Treat event. Their support has amplified our reach, brought joy to families, and helped sustain our programs year-round. Adventure Subaru’s team doesn’t just support us financially—they are part of our community. Dusty, one of our friends from Adventure Subaru, serves on our board of directors, and his commitment reflects the company’s genuine care for our mission. As Dusty says, “Adventure and Footprints are united in our missions to make a lasting impact in the lives of individuals and communities.” Thanks to Adventure Subaru, our programs continue to thrive, families feel supported, and our community is stronger. Their dedication over the past several years is a true reflection of the “Share the Love” spirit, and we are deeply grateful.
School Walk-A-Thon - Shelly S
Buckeye Elementary PTA hosted its first COLOR Walk-A-Thon September 2025 where each grade was gifted a specific color. PTA is a nonprofit organization, and we rely on donations from families and businesses to help aid in the things needed at the school, teachers' classrooms, field trips and family events. I can't thank Adventure Subaru enough for their donation and making our first Walk-A-Thon an amazing success!
Peace of Mind for You Scholarship Fund - Philip G
With the support of locally owned businesses like Adventure Subaru, our annual fundraiser exceeded last year’s goal. This year we raised over $8,000, and 100% of the money collected goes directly into the scholarship fund. These funds will cover five full months of mental health support for those who would otherwise struggle to access care. Through community generosity, our program has helped more than 1,000 people cover the cost of treatment since its founding. For the past three years, Adventure Subaru has stood alongside us with generous gift baskets and monetary donations that made a meaningful impact on our mission. Their partnership demonstrates how deeply local businesses can influence the lives of individuals in need, creating a ripple effect of stability and hope throughout our community. Without this level of support, our work would not be possible. Because of businesses like Adventure Subaru, more people can continue their journey toward healing, balance, and peace of mind. Sincerely, Peace of Mind for You Scholarship Fund
Adventure Subaru Teams Up to Support Local Community - Shellee B
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Painesville, this is a harsh reality. Helping others strengthens communities, which is why Adventure Subaru is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like Adventure Subaru have helped nearly 900,000 children and adults in urgent need. On 01/14/2025, Adventure Subaru donated 120 coats to Project Hope for the Homeless. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
It was Kismet! - Cindy V
Through our partnership with Adventure Subaru, we hosted weekly adoption events at our PetSmart Charities partner store in Willoughby, throughout the month of October. We brought dozens of cats and kittens to the events. On October 19th, Adventure Subaru hosted Homeward Bound Adoption Event. At the conclusion of the month, Community Cat Companions, with the support of Adventure Subaru, placed 25 cats and kittens in their purrfect and loving furever homes! We had a great time with this event! Dusty Blechman, from Adventure Subaru, made sure that we had everything that we needed. He assisted us in setting up a display at the dealership, as well as provided signage and giveaways for our partner PetSmart store. Dusty provided T-shirts for the event, as well as labels for our adoption folders and Kitty Swag Bags. He attended multiple adoption events and followed our progress throughout the month. Community Cat Companions created a Facebook event leading up to the event and posted pictures and bios of a different kitten each day for our “Subaru Loves Pets Kitten of the Day”. My favorite part of the event was Dusty’s take on our Kitten of the Day Facebook posts. He would share the post, but with a twist. Dusty would write a poem or musing about the kitten, expanding on the original post. I looked forward to his post each day! We posted updates on the status of kittens, where they could be seen, and adoption photos for our followers. When it was time to choose a Happy Tails story, we didn’t hesitate for a moment. Marsala seemed destined by fate to be adopted by Bailey and it all came together at the Homeward Bound Adoption Event at Subaru. Marsala was born to a feral mom who was a colony member at a restaurant where we trap. She was one of a litter of four kittens that we trapped and brought into foster care, eventually. Marsala and her brother, Caprese, were actually returned to the colony after being neutered, along with their mom, because we didn’t have any available foster homes at the time. When mom disappeared, the two kittens were trapped again and joined their two siblings. All four went on to be adopted. Marsala’s adopter was a first- time pet owner and was clearly overwhelmed. We agreed to take Marsala back. Bailey is a young woman who works at a restaurant. There are a number of cats who live in a managed colony behind the restaurant. Bailey took notice of a litter of kittens and was especially drawn to one of them. She would go out with food in an attempt to befriend them. Her intent was to take the one kitten home. The kittens disappeared. Bailey was unaware that they were trapped and brought into foster care. Bailey was still looking to adopt a kitten. She decided to attend the Homeward Bound Adoption Event at Subaru. While at the event, she met Marsala and was immediately smitten. A few days later, when finalizing Marsala’s adoption, Bailey discovered that she was born at the restaurant where she worked. Marsala is the kitten that she wanted all along. That is kismet! We are so very grateful that we were given the opportunity to participate in Subaru Loves Pets Month. It was such a positive experience for all of our volunteers and gave us another way to highlight our cats and our program. Thank you, Cindy Valerio Community Cat Companions
THANK YOU! - Carly O
We cannot thank Adventure Subaru enough for their generous donation to our school. We were given so many supplies that are lacking but necessary for our students. We are all so grateful they were able to provide this to us! THANK YOU!
2024 Suburban Swim League Championship - Mate R
The Mentor Marlins and Pinegate Gators swim teams hosted the 2024 Suburban Swim League Championship on July 27 to 28, 2024 on the grounds of the Mentor Civic Center Pool. This annual event brought 10 regional teams of youth swimmers and their families and supporters together for two full days of competition. Participating swim teams reign from Mentor, Pinegate, Chardon, Willoughby, Willowick, Wickliffe, South Euclid-Lyndhurst, Euclid, Highland Heights and Cleveland Heights. Over the weekend, nearly 1,000 athletes competed in over 2,000 individual entries and upward to 350 relay entries. The Mentor Marlins and Pinegate Gators hosted up to 5,000 spectators over the two-day event. This event was not possible without the support of our generous sponsors like Adventure Subaru.
Mentor Schools Foundation Annual Fresh Air Challenge - Virginia J
From the Mentor Schools Foundation to our friends at Adventure Subaru: Thank you for your generous continuing support for the Mentor Schools Foundation and the K-5 kids in Mentor Schools. With your help, we’ll be able to bring the exciting Fresh Air Challenge to our elementary school students for a third time this fall. Your multi-year grants have let us meet the goal of encouraging kids to get outside and have some active fun, while also supporting the Mentor Schools Foundation’s nearly 40-year mission to fund scholarships, special classroom projects and other innovative learning initiatives in our schools. During the Fresh Air Challenge last spring, students logged 8,000+ hours of open-air activity and received an array of prizes to continue enjoying the great outdoors. The Great Lakes Science Center also brought exciting virtual assemblies to top classrooms along with the top school receiving a BIG SCIENCE SHOW in-person assembly. As a result of your generosity, exciting new learning opportunities were offered, kids spent more time outside, and more than $10,000 was raised for the foundation in 2022 & 2023. Last year, the MSF awarded over $16,000 in grants, which included funding toward the construction of story walks at each of our elementary buildings this past summer. These delightful outdoor reading stations, accessible to the whole neighborhood, feature children’s books to promote literacy in an active, engaging way. Your supportive community partnership is making a big difference, and we can’t thank you enough! Virginia Jeschelnig Mentor Board of Education Representative
2024 Subaru Loves to Care & LLS Blanket Delivery - Hanna D
For the past several years, Adventure Subaru has partnered with The Leukemia & Lymphoma Society (LLS) and their local hospital through the Subaru Loves to Care initiative. The partnership has involved delivering blankets, patient care kits, and messages of hope to cancer patients. On June 7th, Adventure Subaru personally delivered these items to their local hospital to be given to patients in treatment. The local hospital warmly received this incredible act of generosity. Thank you to everyone at Adventure Subaru.
