The 2025 Subaru Love Promise Customer and Community Commitment Award
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise.
The 2025 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailer who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
Here at Subaru, we love our community as much as we love our vehicles and are committed to making a positive impact on the lives of all of our customers and neighbors.
What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
How is Adventure Subaru dedicated locally to the Love Promise?
The Subaru Love Promise is a top priority for Subaru of America, and for Adventure Subaru in Painesville, Ohio. We are committed to showing love and respect to all people at every interaction with Adventure. We are dedicated to providing our customers with extraordinary service. We are a positive force in the communities where we live and work. We believe in building lifelong relationships with our customers, earning their trust and exceeding their expectations by providing customer service with integrity and compassion.
Community Cats, ASPCA
Painesville Spring Clean Up Day, Mentor Schools Foundation Fresh Air Challenge, National Park Foundation
Footprints Center for Autism, Lake Elementary, Mentor On The Lake, Riverside Local Schools
Project Hope for the Homeless, Eastern Lake County Chamber of Commerce, Lake County Council on Aging, Meals on Wheels, Suburban Swim League Championship, Mentor
University Hospitals Seidman Cancer Center, Leukemia and Lymphoma Society, UCP of Greater Cleveland
Love Promise Stories from Adventure Subaru
Subaru and Adventure Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Adventure Subaru Teams Up to Support Local Community - Shellee B
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Painesville, this is a harsh reality. Helping others strengthens communities, which is why Adventure Subaru is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like Adventure Subaru have helped nearly 900,000 children and adults in urgent need. On 01/14/2025, Adventure Subaru donated 120 coats to Project Hope for the Homeless. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
It was Kismet! - Cindy V
Through our partnership with Adventure Subaru, we hosted weekly adoption events at our PetSmart Charities partner store in Willoughby, throughout the month of October. We brought dozens of cats and kittens to the events. On October 19th, Adventure Subaru hosted Homeward Bound Adoption Event. At the conclusion of the month, Community Cat Companions, with the support of Adventure Subaru, placed 25 cats and kittens in their purrfect and loving furever homes! We had a great time with this event! Dusty Blechman, from Adventure Subaru, made sure that we had everything that we needed. He assisted us in setting up a display at the dealership, as well as provided signage and giveaways for our partner PetSmart store. Dusty provided T-shirts for the event, as well as labels for our adoption folders and Kitty Swag Bags. He attended multiple adoption events and followed our progress throughout the month. Community Cat Companions created a Facebook event leading up to the event and posted pictures and bios of a different kitten each day for our “Subaru Loves Pets Kitten of the Day”. My favorite part of the event was Dusty’s take on our Kitten of the Day Facebook posts. He would share the post, but with a twist. Dusty would write a poem or musing about the kitten, expanding on the original post. I looked forward to his post each day! We posted updates on the status of kittens, where they could be seen, and adoption photos for our followers. When it was time to choose a Happy Tails story, we didn’t hesitate for a moment. Marsala seemed destined by fate to be adopted by Bailey and it all came together at the Homeward Bound Adoption Event at Subaru. Marsala was born to a feral mom who was a colony member at a restaurant where we trap. She was one of a litter of four kittens that we trapped and brought into foster care, eventually. Marsala and her brother, Caprese, were actually returned to the colony after being neutered, along with their mom, because we didn’t have any available foster homes at the time. When mom disappeared, the two kittens were trapped again and joined their two siblings. All four went on to be adopted. Marsala’s adopter was a first- time pet owner and was clearly overwhelmed. We agreed to take Marsala back. Bailey is a young woman who works at a restaurant. There are a number of cats who live in a managed colony behind the restaurant. Bailey took notice of a litter of kittens and was especially drawn to one of them. She would go out with food in an attempt to befriend them. Her intent was to take the one kitten home. The kittens disappeared. Bailey was unaware that they were trapped and brought into foster care. Bailey was still looking to adopt a kitten. She decided to attend the Homeward Bound Adoption Event at Subaru. While at the event, she met Marsala and was immediately smitten. A few days later, when finalizing Marsala’s adoption, Bailey discovered that she was born at the restaurant where she worked. Marsala is the kitten that she wanted all along. That is kismet! We are so very grateful that we were given the opportunity to participate in Subaru Loves Pets Month. It was such a positive experience for all of our volunteers and gave us another way to highlight our cats and our program. Thank you, Cindy Valerio Community Cat Companions
THANK YOU! - Carly O
We cannot thank Adventure Subaru enough for their generous donation to our school. We were given so many supplies that are lacking but necessary for our students. We are all so grateful they were able to provide this to us! THANK YOU!
2024 Suburban Swim League Championship - Mate R
The Mentor Marlins and Pinegate Gators swim teams hosted the 2024 Suburban Swim League Championship on July 27 to 28, 2024 on the grounds of the Mentor Civic Center Pool. This annual event brought 10 regional teams of youth swimmers and their families and supporters together for two full days of competition. Participating swim teams reign from Mentor, Pinegate, Chardon, Willoughby, Willowick, Wickliffe, South Euclid-Lyndhurst, Euclid, Highland Heights and Cleveland Heights. Over the weekend, nearly 1,000 athletes competed in over 2,000 individual entries and upward to 350 relay entries. The Mentor Marlins and Pinegate Gators hosted up to 5,000 spectators over the two-day event. This event was not possible without the support of our generous sponsors like Adventure Subaru.
Mentor Schools Foundation Annual Fresh Air Challenge - Virginia J
From the Mentor Schools Foundation to our friends at Adventure Subaru: Thank you for your generous continuing support for the Mentor Schools Foundation and the K-5 kids in Mentor Schools. With your help, we’ll be able to bring the exciting Fresh Air Challenge to our elementary school students for a third time this fall. Your multi-year grants have let us meet the goal of encouraging kids to get outside and have some active fun, while also supporting the Mentor Schools Foundation’s nearly 40-year mission to fund scholarships, special classroom projects and other innovative learning initiatives in our schools. During the Fresh Air Challenge last spring, students logged 8,000+ hours of open-air activity and received an array of prizes to continue enjoying the great outdoors. The Great Lakes Science Center also brought exciting virtual assemblies to top classrooms along with the top school receiving a BIG SCIENCE SHOW in-person assembly. As a result of your generosity, exciting new learning opportunities were offered, kids spent more time outside, and more than $10,000 was raised for the foundation in 2022 & 2023. Last year, the MSF awarded over $16,000 in grants, which included funding toward the construction of story walks at each of our elementary buildings this past summer. These delightful outdoor reading stations, accessible to the whole neighborhood, feature children’s books to promote literacy in an active, engaging way. Your supportive community partnership is making a big difference, and we can’t thank you enough! Virginia Jeschelnig Mentor Board of Education Representative
2024 Subaru Loves to Care & LLS Blanket Delivery - Hanna D
For the past several years, Adventure Subaru has partnered with The Leukemia & Lymphoma Society (LLS) and their local hospital through the Subaru Loves to Care initiative. The partnership has involved delivering blankets, patient care kits, and messages of hope to cancer patients. On June 7th, Adventure Subaru personally delivered these items to their local hospital to be given to patients in treatment. The local hospital warmly received this incredible act of generosity. Thank you to everyone at Adventure Subaru.
A Blue Carpet Affair 2024 - Erin B
Adventure Subaru never ceases to amaze us with their dedication to community engagement and their unwavering generosity and support. Adventure Subaru has been partnering with Footprints Center for Autism since 2022, when they selected us as their hometown charity for the Subaru Share the Love Event, through which they raised over $16,000 for Footprints! Since then, they've supported our program in many ways, from creating and airing commercials for FCA through their partnership with Fox 8, to hosting a raffle for us, to being a Trunk-or-Treat host in their Scooby Doo themed Mystery Machine Subaru vehicle at our 2023 trunk-or-treat event. This year, Adventure Subaru has continued to show their support for Footprints Center for Autism by being the Presenting Sponsor for our annual event, A Blue Carpet Affair! A Blue Carpet Affair is Footprints Center for Autism's biggest annual fundraiser, and corporate and community support is vital to the event's success. This event includes a delicious dinner, music and dancing, a large basket raffle, and an inclusive fashion show that features children of all abilities from our local communities. It was such an honor to have Adventure Subaru as our presenting sponsor this year, and to have them present at our event. Not only is the night about fundraising, but it is about a celebration of community, acceptance, and individuality, and a safe place for all of the children that participate to feel free to express themselves and shine like stars! Such magic would not be possible without corporate partners like Adventure Subaru, who consistently show up and make a difference in the lives of the students in our program. We are so thankful for their partnership and all they do for Footprints Center for Autism!
Adventure Subaru cares about the community - John H
Adventure Subaru has been an amazing community partner with Project Hope for the Homeless. This wonderful company has provided our guests with more than 100 coats through its Subaru Loves to Help program. They also arranged a live reveal on Fox 8 News in Cleveland of a $23,406 donation to our organization from proceeds collected during its Share the Love Event. We were stunned and excited by this awesome donation! The dealership also assists Project Hope for the Homeless as an official supply donation drop-off site during its hours of operation, which is a big help as our shelter has limited hours to accept supply donations from the public. Then they deliver those items to our shelter. We appreciate all the support and love from Adventure Subaru!
Matrix Trade Institute thanks Adventure Subaru for supporting technician education - Dustin P
December 19, 2023 To whom it may concern, On behalf of Matrix Trade Institute, we extend our sincere gratitude to Adventure Subaru for their substantial support in advancing automotive education. Their contribution in designing a technician curriculum has been instrumental in providing our students with industry-relevant skills, setting them on a path to success. The vehicles and parts Adventure Subaru generously donated have been vital for hands-on training, allowing students to develop real-world repair and diagnostic abilities. This practical approach has significantly enhanced their learning experience. The apprenticeship opportunities at Adventure Subaru have given our students invaluable exposure to professional automotive service environments. Additionally, Adventure Subaru’s assistance with job placements and tool acquisitions has further eased our new technicians' transition into the workforce. The dedication we’ve received in supporting education in the automotive trades has not only benefitted our institution but has also positively impacted the lives of our students. Adventure Subaru's partnership is a testament to their commitment to our community and the future of the automotive industry. Thank you for your unwavering support and for being a crucial part of our educational mission. Warm regards, Dustin Peugeot President and CEO Matrix Trade Institute OSBCCS Registration #2144
Inclusive Trunk or Treat at Footprints! - Erin B
Adventure Subaru continues to make lasting impacts in our Footprints Center for Autism community. Since partnering with us in 2022 through the Share the Love event, their support remains ever-present, consistent, and joy-filled. Recently, we hosted our second annual Inclusive Trunk-or-Treat event in our parking lot at Footprints Center for Autism. This event was sensory-friendly and open to the public. Dusty reached out to sign Adventure Subaru up for a trunk host spot. When he arrived the day of the event, he did not disappoint. Dusty pulled into the parking lot with large Subaru van that was decorated to look EXACTLY like the mystery machine from Scooby Doo! When he parked and pulled open the van doors, the interior of the van was dressed up as well! There were string lights and lots of pillows and cushions that were selected for tactile-sensitive or sensory-seeking children in mind. At the end of the event, all of these pillows and cushions were donated to the classrooms at Footprints Center for Autism to fill the safe spaces or relaxing areas for the children in each class. Dusty also had adorable stuffed Subaru dogs to hand out to all of the children in lieu of candy. When he passed them out, he had on a big Scooby Doo head that he would put on over his face and pretend to be Scooby Doo! The children all loved it, and many of them were seen cuddling with their stuffed dogs as they walked throughout the trunk-or-treat area. Dusty was also able to witness firsthand some of the progress and growth in many of our students since the last time he had been in to visit. One of our students got his driver's license this past year and was a trunk host a few cars down from the Adventure Subaru van where he and many of his classmates were handing out candy and laughing and having a great time. Many of our other students were participants in the trunk-or-treating and were able to enjoy the festivities in a place that felt safe and familiar. We love that Adventure Subaru continues to be present and engaged with our organization and within our community. They reach out and keep up with our events and what's going on in the organization and, just like with Trunk-or-Treat, show up and participate whenever they can. It has truly been a wonderful experience and an invaluable partnership with Adventure Subaru. We are so blessed to have an organization that cares and invests so much in our northeastern Ohio communities located right in our own backyard. They have made such a difference in our lives and in the lives of the children in our program, and we are so thankful!
